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I wouldn't call him a 'bad' manager. He's very friendly, and if he sees you doing something wrong, he'll quietly pull you aside and tell you instead of making a scene of it, something our old manager liked to do :spin: but yes, I don't think I've ever seen him operate a register before. When it...

Our store has recently started having a team member at the front of the store next to the baskets handing them out to customers as they walk in the door. It's the biggest load of crap I've ever heard of, the other day we were massively busy and we were already understaffed, the queues on the...

I wish to bludgeon whoever came up with 1Pos. Such a stupid, slow system. I get the need to change a few things but why re-word everything? My first experience with it was when I was doing an overnight shift (my Woolies is a 24 hour store) and I was the only person on front end. Was an...

Hey guys, couple of questions. I don't have access to online rosters as I can't sign in to Wow People Portal. When I try and sign up, it says my records don't match. I've told the CSM who fobbed it off and said it wasn't her problem, so I rang IT twice, who both times told me it was up to the...

Had my first shift back at Woolies in over four months a couple of days ago after resigning to take up another job (which subsequently didn't go to plan, resulting in going back). Felt pretty nervous walking in, thinking everyone would be like "oh look who's come crawling back!" but everyone...

Officially back working with Woolies after four months out! Bit anxious though, my first shift is next Tuesday and I want to know who will be working. Is there a way to check the roster online? I can't remember how I used to do it. I've just signed up to Success Factors again, but I know there...

Hey all, I worked as a front-end supervisor for a couple of years at a major metropolitan Woolworths in Melbourne, but recently moved for full-time work. Unfortunately, I've decided the job I relocated for isn't for me, and have thus quit. Unsure what to do with my life now, I am thinking about...

After 2.5 years, I had my last shift ever at Woolies yesterday :sun: Feel quite sad leaving, but there are definitely some things about the job I won't miss, such as: -Customers placing a handful of coins on the register instead of in my outstretched palm -Customers saying no to a receipt...

How do we order new uniforms? AllYours, Success Factors or on WOW?

Lift with your knees!

Does anyone know how to order a new discount card online? Our store services officer told me to look on Allyours but that's pretty much gone now...

I'm also a +1 for the new menu. A few customers in SCO are having trouble adjusting to it though.

I moved from a town of 230 people to Melbourne, with no prior experience working in retail/customer service, so it was a big shock for me when I landed the job at Woolies. Initially, I hated it. I never knew how to properly strike up a conversation with customers. Sometimes I'd get a bit of...

I supervised front end by myself for the very first time today (apart from night shifts). Bit daunting, especially on a Monday, but survived. Working 8 - 5 killed me though, don't know how the customer service managers do it 4-5 days a week.

My pay only came in this morning, I just assumed it was late due to a public holiday. Had a girl last night steal cigarettes from me. She had a handful of groceries (nothing important, Iced Coffee, a few bags of chips etc), and then she asked for a packet of Winfield 20's. Got them for her...

I live by myself. Hence dilemma.

Does anyone have an advice on how to properly roll the sleeves up on the front-end shirts?? You know how it has that little strap that you are meant to button up, I find it very difficult (actually impossible) to do by myself haha :(

Last week our store was forced by the local council to lock our trolleys up outside, forcing customers to use a gold coin or one of the special tokens. We were one of the only stores in the area that I know of to still have trolleys not locked. So far customer feedback hasn't been very pleasant...

Really depends on what's in the register. If all the notes are nice and straight and not crumpled up, and there aren't heaps and heaps of coins, can take a few minutes or less. However sometimes there's an obscene amount of coinage (one register I did a couple of weeks ago had 135 (!!!) 5c...

Hey guys, quick payslip question. On my payslips I have a section at the very bottom that says 'RA RSTG950', and then it has a dollar amount. Does anyone know what this is? It doesn't contribute to my actual pay, so I'm unsure, as are a few other people at my store that I was talking to. Also...