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whoaa i thought i was guna be the only one thinkin that test was yukky!!!! i didnt like it that much... for some reason i thought they would ask stuff about awards and agreements for question 21 as its an issue being talked about heapps lately.. ah well its all over n done with noww!!

for trials i got 82%- second highest mark in the course at my school im hoping for about 15-16 outta 20 for multiples (i alreadi noe i got the first two wrong:( ) about 36 outta 40 18-19 outta 20 then maybe 16-17 outta 20

i set mine out as a summary then mentioned personal selling and seperated it into word of mouth, fairs/booths, brochures and pamplets- inexpensive and can cut down their expenses- can improve profitability then team and development and communication procedures to fix up unsatisfactory customer...