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Hey out of interest... ...Who here has ever made the switch from Woolies checkouts to Coles or vice-versa? What can you recall of the learning curve?

Time does fly... I wonder how many members are still with the company?

Yes, mine were altered slightly, but I'm not exactly sure why. CSM told me that it was a decision made by management because few people use SCO after 9pm, and would now be unmanned after 9. Seems like more cost cutting by the company. Not sure how much more of it I can handle. I took a month off...

Does anyone know why we had to take down all the 'everyday price cut' tickets last night? Seemed quite odd that tickets had to taken down just days after they were put up.

I still call it an "express alert". Was there a MEMO about this change? I think its been priority one at Coles now for many years. To be honest, it feels like Woolworths has dropped the ball in regards to competition. Their copying/matching Coles rather than offering an alternative. The...

Sounds like a HUGE project. Any plan to reduce the reliance on PA calls in store is great IMO. I'm sure the grocery/produce/perishables assistants would prefer that instead of having to find a phone or walk all the way to the service desk when they're on the other side of the store. Although to...

Well...i suppose it depends what your store is like. In my store, we trust that staff aren't going to steal from each other, but occasionally mobile phones and other items have gone missing. I always keep personal belongings (phone, wallet without cash) like that in my pockets. We did have a...

Can't quite tell if your being sarcastic or not. Your use of the word "perhaps" leads me to believe you indeed are. If that's so...thats stooping pretty low. If not, my apologies. :D We can't be sure of your personal circumstances since the story keeps changing. So we'll let HR decided what...

Really? What more do you expect to hear from a bunch of "determined" Woolworths employees? If you had followed company policy in the first place (which should have been outlined to you during induction) you would not have lent your card out and it would not have been confiscated. Easy. No...

Not as far as I've heard. I usually check staff discount cards to make sure the person using it has their name and signature on the back. I've warned a few people but never actually confiscated any cards. I think it would make checking a lot quicker and easier if the card holders name appeared...

Our old service desk was in the weirdest place. It was right down the end near isle 12, and could not be seen from the front of the store. Two express registers and about four full-lane registers were removed for self serve and our new service desk during the last reno in 09. We got an extra...

Very likely. As I mentioned a few pages back, my store in Melbourne's South East has only been a 2010 store for less than 24 months. The vinyl floors are badly scratched, but most of the store is still in good condition. I was kind of hoping for new registers as ours were only covered last...

What stuff was thrown out? We only keep what's necessary at the service desk. Wouldn't that encourage people with full trolleys to come through self serve? Kind of defeats its purpose. I'm actually starting to see acts of 'self serve rage' because there isn't an item limit.

Nice. I was called yesterday asking if I could work 5:15-10:15 every Wednesday and Friday night for the next 5 weeks. We normally close at midnight and I do closes twice a week. Usually dead after about 9pm, and the nearest Coles closes at 10 anyway. Doubt we'll lose many sales. It would be...

Interesting article you found, iMathew... Since I started working in Liquor a few weeks ago I've had to be especially careful of thieves posing as customers. We had a $250 bottle stolen on the opening week. Luckily, I wasn't on at the time. :D In other news.. found out last night from my DM...

Finally! BoS is back!! Got a question for you guys. Do PPTers need a doctors certificate now when they call in sick? I can't recall being asked for one the last time I wasn't well enough to turn up for a shift, but my new 2ic today has insisted that I have one. I'd search for my question...

I have a bit of a dilemma. I was given a temporary PPT contract by our ex-CSM while a cashier of ours was on maternity leave. My shifts are always 1930-2430 both Friday and Saturday nights each week. I've gone back to casual as of this week but i'm hoping I will be offered a permanent roster to...

lol...thats just stupid. fired over a bread roll?? perhaps there's more to that story. the dm and i eat grapes after close. we never get picked up. but don't you just love going in to get stuff on your day off...and they ask you to work. i avoid going in now, just go to coles further down the...

OMG yes…I hate this new thing where people can't select CREDIT. My supervisor said it can still be done though the service desk, something to do with a password being required?? and i saw her with the manual eft thing as well? The major complaint from customers (and there have been HEAPS) is...

At my store we have eight males working on service...two of them are supervisors, four (including me) are operators and the other two are shared between service and perishables/grocery So, not many males compared to females. I guess girls prefer service because its less lifting and more...