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gloria jeans/starbucks/anywhere that sells coffee! (1 Viewer)

cuppy

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i didn't know whether to post this in employment or food & drink but i have a few simple questions:

- whats the difference between a short black and a long black? i know a short black comes in those tiny cups and is virtually just a one shot espresso - but does that mean a long black is always two shots regardless of whether its made in a cup (small size) or mug (regular size) ?

i've recently started a new job and it involves a fair bit of coffee making so a step by step breakdown would be useful..i've already asked my boss but then a customer came and it never quite got finished off.

also

- how long would it take (roughly) for someone with no previous coffee experience to pick up everything and become competent at coffee making?
the other employees at my work say thats its daunting at first because there appears to be so much to remember and take on at once but after a while it gets much easier. is this true?? any calming advice would help
 
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I figure a long black is just a shot of espresso in a normal/regular sized cup that is then filled up with water instead of the milk, while a short black is a shot of espresso only. And don’t worry! It won’t take you long to pick up everything, maybe less than a month or so, and after that you’ll realize it’s all quite simple. :)
 

booties4

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Yeah long black is a double shot filled up with hot water, whereas a shortblack is just a shot served in the shot glasses. I rekon it takes about 2 months for you to pick up everything and start producing shiny/smooth/creamy milk.
P.s in coffee Bubbles in the milk are your worst enemy :uhoh:
 

vj88

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the amount of shots of coffee u put in the long black is relative to the size of the cup
whereas the short black is one size
 

cuppy

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booties4 said:
P.s in coffee Bubbles in the milk are your worst enemy :uhoh:
LOL i've made lots of bubbles before... my boss said in the most polite way he could that i was learning "at a slow rate" - but it was only my second day of training!! - HE EXPECTED ME TO HAVE IT ALL IN MY HEAD AFTER ONLY TWO DAYS o_O ....booties4 says 2months which sounds much more reasonable.

vj88 said:
the amount of shots of coffee u put in the long black is relative to the size of the cup :
does that mean for a long black
the small size take away / the cup and saucer if they are eating in the shop = one shot

regular size take away / the mug if they are eating there = two shots?


...and gross i can't believe people can drink long and short blacks! they aren't very popular so i haven't had a chance to make any
 

alby

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i dont know much about coffees at all, but talk to your boss or someone you work with and see if they can give/make you a list or something of the different types and what goes in them/how to make them
 

mmm_sofay

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everywhere where i have worked at, theres always a list on the side of the coffee machne with the names of the different coffees and whats in them.

if not, you can always look for a coffee school and go there for a few hours so you can learn the basics of coffee making and get a list of the names and how to make all the coffees.

but once you know how to make them, its pretty hard to forget.
 

Skeeta

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cuppy said:
does that mean for a long black
the small size take away / the cup and saucer if they are eating in the shop = one shot

regular size take away / the mug if they are eating there = two shots?
I'd assume so, at Gloria Jeans its one for a small, two for a regular and three for a large.

It takes time, especially if you dont drink coffee/have no experience in the area. It helps alot if you try the drinks - it helps you to remember the flavours/ingredients.
 

precioushobbet

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HEY :)
ive been working at gloria jeans for almost 2 years now.. so heres wat i know k..

a short black is pure espresso, served in a demi-tasse-pedestal cup. a "ristretto" shot is the first 15-20 mls of espesso; this is the strongest and sweetest part. an espresso shot consists of 30 mls. a short black is one size only..

a long black is when espresso shots are first poured into a cup, then covered with fresh, hot waterm producing a thick cover of crema. the amount of shorts in the long black depends on the size of the drink.. ie. a small is one expresso shot than filled with water.. a regular is two shots with water, and a large is three shots with water.
TIP: when pouring the water into the cup, tilt the cup slightly to the side and pour the water down the side of the cup. this produces the best crema.

it does take time to learn all the ins n outs of coffee.. but the easiest way is to ask for a theory booklet on all the drinks so u can take home and read them urself.

give it time.. im sure ur milk has improved heaps since u first posted this..
the trick is the onli "kiss" the milk to a certain temperature then move the wand slightly so the milk will spin over itself and blend in any bubbles that you may have made by kissing" the milk.

if u have ne further probs let me know k
MWA
 

CieL

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Hm.. at my first place, it didnt take me long to make good coffee.. maybe four 5hr shifts? And I dont specialise in coffee either..

I remember there used to be a regular.. who always got a regular cap with one sugar, once a day.. I served him for my first time (prolly my 5th time making a coffee) and he came back for another one a few hrs later!

But it really depends on the machine you're using.. the machine I did learn on was a little one.. when I changed jobs to a cafe and tried to use this huge ass metre long machine, it was so powerful and the first time I used it, I wasnt used to it and the milk kinda.. splat everywhere..

Working as a waitress back in the days helped me learn to identify coffees.. cos you had to glance at it and know what it is straight away so you dont give the wrong drink to the wrong customers and so forth.. and then you get foreign customers (eg. Americans) who drink coffee differently.. they ask for a "coffee".. not knowing there's so many different types.. but usually it's a long black with a side of fresh milk, or sometimes cream.. it makes me wonder if that's the only type of coffee served in America or something.. they dont seem to know the difference between a cap, latte, or short/long blacks o_O
 

karoooh

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Just out of curiosity, do corporate stores tend to pay more or is it the franchise? Also, does anyone know if it'd be possible to transfer from a corporate store to a franchise/another corporate store after working at one for 1+ months?
 

mitsui

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I would think the corporate ones tend to pay more.
I know of two frds with same age, one getting 9bucks an hr,,and another like 17/18 =@.

Whereabout are you karooh? XD I am trying to get a job at GJ. >_<
 

karoooh

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I'm working at the second Domestic Airport one, just opened. How old's the one getting paid $17/18? I'm getting paid $10+.
 

karoooh

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:\

The 20 year olds at my place get paid $15.79, casual rate, level 1 employees. Eh. I don't know. All I know is that if I can, I want to transfer to another store.
 

booties4

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I recently quit my job at Michels pattisserie and now work in a GLoria Jeans.....OMFG it is so much better, everything is so much easier. I dont know why people say that GJ's makes crap coffee because the one i work out produces 10 times better coffee than Michels:)
GJ's ALL THE WAY!
 

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cuppy said:
i didn't know whether to post this in employment or food & drink but i have a few simple questions:

- whats the difference between a short black and a long black? i know a short black comes in those tiny cups and is virtually just a one shot espresso - but does that mean a long black is always two shots regardless of whether its made in a cup (small size) or mug (regular size) ?

i've recently started a new job and it involves a fair bit of coffee making so a step by step breakdown would be useful..i've already asked my boss but then a customer came and it never quite got finished off.

also

- how long would it take (roughly) for someone with no previous coffee experience to pick up everything and become competent at coffee making?
the other employees at my work say thats its daunting at first because there appears to be so much to remember and take on at once but after a while it gets much easier. is this true?? any calming advice would help

ohh you'll be fine :)
if ur that worried.. try doing those barista courses.. [but that will be at ur expense.. and they are very rushed..]
just write it down and go over it in ur head...
i never really had to learn in a hurry how to do everything..
i learnt over 2 years.. [i started working at 14..]
and my boss showed me step by step...
and now i think im a pretty fantastic barista..
[well esp by comparison to the backpackers who have taught themselves.. :|!]

i think the hardest part is probably froffing the milk...
:)
 

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