In order to obtain a FEE-HELP or HECS-HELP loan you must supply your Tax File Number (TFN) to the University by the census date. If you have a TFN you should include this in your eCaf.
If you do not have a TFN you must lodge a request for a TFN with the Australian Taxation Office. Applications are normally processed within 21 days. The Australian Taxation Office can issue you with a “Certificate of Application for a TFN” (Certificate) proving that you have lodged an application. The Certificate is valid for a 21 day period from the date of issue.
If you are required to lodge your eCaf before you have your TFN then submit your eCaf on eStudent. However you will need to select the upfront payment option on the eCaf. Please note you are not locked into paying upfront for your fees as long as you provide a TFN or a copy of the Certificate to the Student Enquiry Service by the census date at the latest. Please note you will not need to go back and change the payment option on your eCaf, as long as you have supplied your TFN by the census date or by the end of the 21 day validation period (if you have provided the Certificate by the census date).
Once you have received your TFN contact the Commonwealth Loan Schemes Officer on +61 2 9850 6188 or 7323, email
eCaf@mq.edu.au, or complete the slip available at the Student Enquiry Service counter, Level 1, Lincoln Building (C8A). Once the TFN is received you will be entitled to a HECS-HELP or FEE-HELP loan.
