Ofcourse, but surely they would have to have some older staff on, because any "official" or union member that works in would be able to see it instantly (15/16) year old staff EVERYWHERE.
I didn't know we were supposed to. My CSM says that the isle number and location is good enough. Usually, if I can't help the customer find what they're after, I'll call someone from the appropriate department. Except when it's clear that they haven't made any attempts to find it for themselves. I just walk them over to the store guide...well they have to learn sooner or later!
Yep, well, depending when your store goes live (or if you already have it), but I read on the Go Live documentation that the rollout will be complete by October 31.
Floor staff at Coles are supposed to do it too. If it's something obvious like chips, lollies, tea, coffee, etc I'll just say "Aisle X on your y-hand side".
But from the union's perspective, there isn't an issue with having 15/16 year old staff on. Our 2IC is working, as are a few older PPT staff who normally work Monday so therefore get first prefs on public holidays.
i think (and hope!) they care more about just bargaining power. The SDA has a policy of eliminating junior rates of pay, so that everyone is one wage, which i completely agree with- the current system is discriminatory and if there was one rate it would mean employees were rostered based on availability and performance rather than just being cheap (and not neessarily good!). I know coles pays adult wages from 20 now, not 21 like safeway....maybe an aim for the new agreement?
either that, or companies could actually commit themselves to decent service and spend more on employing front line staff instead of an excessive number of managers (who design hopeless IT upgrades....yes im kind of on edge)
you make a good point.....for a coles worker
I agree.
In WA its the opposite. Coles staff are paid more until the age of 17, when it evens out.
based on tassie award for woolworths - casual rates
WOW that would have sucked. We either call other stores to borrow some untill we get them or use express bags. The CSM (or Service Supervisor on duty) should be keeping track of how many boxes are left and try and get some before you run out cos thats pretty bad.
Most permanent/fulltime staff I know would prefer to have public holidays off! If they normally work the day the public holiday falls on they still have to get paid for that day if they don't work.
