im pretty sure some of those things you discussed are wrong. they come under another heading in the syllabus. the question asked for SUPPORTIVE WORKPLACE STRUCTURES which is this: (taken from the syllabus)
supportive workplace structures
• safe work environment
– Occupational Health and Safety
• work conditions
– awards
– anti-discrimination
– grievance procedures
• trade unions and employer organisations
• workers compensation/WorkCover
you seemed to have discussed some things in an entirely different syllabus dotpoint:
workplace supports for individuals as family
members
• flexible work patterns and practices
• workplace culture, including provision of
childcare
• regulations and entitlements
– carers’, maternity, paternity, long
service, sick and annual leave
– Equal Employment Opportunity and
Affirmative Action
– Enterprise Agreements