You can now ring EDR and they will load the points on. It has to be a staff member I think. Our CSM told us it changed the other week and we have done it a couple of times. When ringing EDR press 1 for New Card as otherwise you won't get through to anyone and explain who you are, the card number...
For a while there, our Produce manage was advertising specials over the PA and ending with "We'd like to thank you for shopping at Woolworths XXX. Cheap Cheap". Staff got extremely annoyed.
As for stories of things breaking, this week has been an interesting one for us. The main safe in the...
At our store, Its usually "Attention Customers, as the time is now/past 9pm, this store is officially closed. If you could please assist us by making your way towards the checkout to start finalising all your purchases. And we'd like to thank you for shooping at Woolworths Riverton". Only do it...
In our store we use:
Service 15 - Visitor
Service 16 - Maintenance Signature required
Service 20 - Customer Assistance (VERY rarely)
Service 30 - Phone call (I always announce it as Service 30,41. Service 30 Line 41)
Service 40 - Price Check
Service 60 - Spills
Service 80 - Bins are open...
In had my first shift with the scales today and it was the worst shift ever!
Does anyone know what SCO Back Office is? According to the new training, we should be trained in it but the training booklet has nothing about it!
Getting sick of Woolies too. Its no longer about staff or customers...
Hey guys. Can anyone outline the procedure for Markdowns? The Store manager has asked me to start doing them every sunday, as part of some new shrinkage plan, but I've never done them before. I've never even used an RF Gun and/or printer before!
When looking at rosters on All Yours, does anyone know what it means when a shift has an "X" in the top right hand corner?
Also, Whats the deal with penalty rates for Easter? in WA.