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You can now ring EDR and they will load the points on. It has to be a staff member I think. Our CSM told us it changed the other week and we have done it a couple of times. When ringing EDR press 1 for New Card as otherwise you won't get through to anyone and explain who you are, the card number...

For a while there, our Produce manage was advertising specials over the PA and ending with "We'd like to thank you for shopping at Woolworths XXX. Cheap Cheap". Staff got extremely annoyed. As for stories of things breaking, this week has been an interesting one for us. The main safe in the...

At our store, Its usually "Attention Customers, as the time is now/past 9pm, this store is officially closed. If you could please assist us by making your way towards the checkout to start finalising all your purchases. And we'd like to thank you for shooping at Woolworths Riverton". Only do it...

In our store we use: Service 15 - Visitor Service 16 - Maintenance Signature required Service 20 - Customer Assistance (VERY rarely) Service 30 - Phone call (I always announce it as Service 30,41. Service 30 Line 41) Service 40 - Price Check Service 60 - Spills Service 80 - Bins are open...

All of our registers are extremely slow too! Bloody annoying!

Yes! Since the start of last week they have been terrible!

We do abou 1.1-1.2 a week.

I know we have Workstation 100 that controls all the registers. IT turned it off to replace it one day and we lost all our checkouts (THAT was fun!)

In had my first shift with the scales today and it was the worst shift ever! Does anyone know what SCO Back Office is? According to the new training, we should be trained in it but the training booklet has nothing about it! Getting sick of Woolies too. Its no longer about staff or customers...

Who ever decided it was a good idea to turn the SCO Bagging Scales back on deserves shooting. Day from hell :(

https://www.youtube.com/watch?v=hQXTxD0o1xo&list=UUr94-HE29as1D5dbk5T4f5Q It's Showtime!

Thanks heaps!

Hey guys. Can anyone outline the procedure for Markdowns? The Store manager has asked me to start doing them every sunday, as part of some new shrinkage plan, but I've never done them before. I've never even used an RF Gun and/or printer before!

Totally agree.

When looking at rosters on All Yours, does anyone know what it means when a shift has an "X" in the top right hand corner? Also, Whats the deal with penalty rates for Easter? in WA.

Once it leaves our hands, you are actually not allowed to refund Smokes without a Managers approval (well, at my store at least). No Refunds on Smokes whatsoever. If you have been doing refunds on them, then IMO you are in the wrong.

I know at least in our region (Region 1), we are no longer allowed to accept resumes in store. its online only. Any resumes re receive must go straight in the bin :(

Females don't have to be tucked in. Only males. The Preferred dress posters even show this.

Working at another store for my former 2IC today. Should be interesting!

Hopefully the Woolies app gets a price enquiry function soon.