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We have a relief service manager at the moment and he's making everyone stay on only one register for their whole entire shift. He comes from a new store and our store is so old. Express is connected to cigarette counter and we have no self serve. It's beyond a joke trying to supervise the...

We got a new PA microphone after like 2 years of not having one! It's so loud and I spoke into it this morning for my service zero call at 8am. Needless to say, any workers who weren't completely awake definitely woke up at that point :P

Service 50 isn't cash pick up, it's first aid.

Tried teaching one of the girls on frontend to use the phone today and she's so confused haha

My store is really small and old so we don't have PA's on the mains. Only PA we have is our Cisco phone because the microphone port has been dead for years. We have these things on our registers called "bells" and the cashiers ding them to get a supervisor ;) There's been more talk about the...

Yeah, every time or area manager pays a visit, I'm always standing out watching all the registers. If it's really busy, I will jump on to express or smokeshop, but yeah, supervisor is never supposed to be on a main.

Just a question, what is the point of using service 10? Shouldn't there always be a supervisor at the frontend?

Very good advice! Don't be controlling and don't be controlled :)

Ready to work a busy day tomorrow on service!

You're supposed to keep it to the side and when the rep comes in, they will collect all damaged products and give the store a credit.

What do you guys think: on days where supervisors are solely in charge of the frontend and the CSM and 2ic aren't in, E.g. I run Saturdays and Sundays, do you think the supervisor should be wearing the white shirt and tie/scarf in place of a manager for those days. I think it puts up a more...

That's a lot of people in produce department! 11 staff, surely they can work out a better roster!

Hmmm well I really hope our store gets one soon... We've been open since 2000 and haven't been given a refit since... So you could imagine how horrible and run down the checkouts look. With that foul green colour scheme infesting the place...

An intelligent decision made by woolworths? Won't see that again any time soon! Haha

I'm super pumped - we actually have a decent budget this year for rosters, and I'm doing service all day Saturday and Monday, and I still get paid for Sunday! So great! Has anyone else heard about the whole "skeleton staff" thing woolies has been doing for the past year or two? They slowly...

No sunday trading? That sucks! No penalty rates!

Haha I've sold 6 bottles of lube to some guy once. That was it! Haha I think he must have been a competitive masturbator.

Don't have liquor because QLD is stupid haha also, does anyone know the whole process of a store getting a refit??

Just tell her your situation on nights, ISIS numbers aren't necessarily for supervisors unless you have access to a "service supervisor" profile. What do you use citrix for if you're not a supervisor???

So there's a new aldi going in right next door to our store, it opens in a few weeks time... We'll see how it goes. Our store is really old and with a new supermarket going in right next door, do you think woolies would schedule a refit to compete with Aldi? We have a very busy smokeshop because...