12x(x - 3) > 0
Concave up means f''(x) > 0
As Lukybear said, draw the parabola (attached).
From the graph, 12x(x - 3) > 0 (or positive) when:
x < 0
x > 3
BUT since you say the answer is 0 < x < 3, I assume you meant 'concave down'?
In that case, from the graph (again), 12x(x - 3) < 0 (or...