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Easier way: ignore the tender swap. Go with a Cash Purchase. First make a copy of the original accidental-cash receipt, just in case. Go CASH PURCHASE -> $150. The customer swipes and everything, so they are definitely charged $150.00 off their card. The customer's groceries came to $17.50...

Is the new service uniform change different from the ones a few months ago? So it has to be plain white? Cause CSM and 2ic have been wearing "business attire" for a few months now.

I thought saving transaction to the liquor department was a big no-no? Haha, meh. The first man that it happened to was a carton of cigarettes, I tried it on both smoke shop registers without success, so I also did the no-no thing and tried it from the closest express register (although I...

Pretty sure today was the first time out click clack machine has been used. Or first time in aaaaages anyway haha. If something goes wrong that is out of our control, you would think the customer would understand. Which most did, but they still didn't like it. I gave a lady $10 off her...

Not the EFT Lines! Had to Manual EFT, and wasn't sure how. But I've worked out how to do it! When the NO BANK - DO MANUAL screen appears, press "Process Manual". The transaction will save. Take the customer to the service desk. You will need the click-clack machine (yes that's the actually...

Our store doesn't actually train cashiers how to answer the phone, and doesn't like them answering it, especially if its an outside line. Easier just for the duty manager/supervisor to answer it, after all they usually standing right next to it. Carpet Cleaners, that involves logging onto...

I wouldn't consider store net, announcements, answering phones and carpet cleaners to be cashier duties. Cashier duties involve serving customers, doing their jobs like cleaning, fill drinks, confectionary, facing up, etc. things like that. Also, I only do two supervision shifts a week and...

Not sure what you mean by glitching... I managed to get my group certificate off epayslips yesterday, filed my tax return before this all-night-outage. I've been helping one of our older workers set up her epayslips, cause she's not familiar with a computer (at all), and every single time...

Hehehehe

Congrats :) sounds like it was a good night. Just outta curiosity, how old are you? (I'm turning 19 in July of you're wondering ha Did anyone else's store wage budget get severely cut back, permanently? Like, not just for end of financial year, actually permanently? :( it really sucks

Time to get this thread started again, me thinks! 1. Get on a big register. 2. STAY on big register. 3. Do not serve on express register, when you have a big register. Express register is my (the supervisor's) register. 4. Do not bitch to me about having to serve customers WHILE YOU ARE...

Disregard all that sorry... just spoke to my CSM, and realised I shouldn't listen to rumours :)

We have this one guy that is really old and disgusting, comes in whenever he gets the chance and pinches things here and there. Like a magazine, apparently stole aftershave the other day. Despite his senile-ness, he is too quick for the CSM. We also have this one other lady who's bag beeps every...

I've got the new one, I like it. I use it for tickets :) haven't worn one of the older ones, so I wouldn't know how it compares. But the material looks slightly better (though pretty similar).

Some tips: * pretty sure it's a $20 minimum deposit on those prepaid master cards. I had the same problem once, when it used to be $30 minimum on the old ones, I deposited $15 from eftpos and when the cashier committed the deposit, there was a contact bank error. They had to refund it back on...

Oh okay, thanks britto. Far out, you guyz have a lot of stock ha! We generally only have 1-2 baskets of it. Some days we have a half a trolley worth, but that's only when it doesn't get done for a few days. We just keep the basket in one of those half-trolleys and keep it as the secured trolley...

I know this is a question which the answer to, I should know buuuuutt... what is HOST? Is it the central database for all Woolies stock, reports, etc?

Opening tomorrow, with only one operator from 8am-9:30am, then another operator comes on 9:30. So two operators between 8-11:30. Thankfully going on my lunch break at 11:30, then not supervising in the arvo.

Lol I try not to do a gap scan. But it's 5-5-7 on the gun. To print off the report, go to ISIS on the computer, click Reports, from the drop down click "All Reports" then scroll through the list to find "Gap Scan". Then add your gun number to the list (say your gun number is 57, you'd scroll...

Heard Gangnam Style on the store radio tonight. Updating their moosic again hopefully?