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  1. S

    The Woolworths Thread

    ******* doing a warning post for people after this happened to me a second time BEWARE OF PEOPLE USING THIS CARD FOR LARGE PURCHASES Dodgy Australia Post Load & Go cards. ^ That's what they look like. On the back, the usual 'Authorised Signature' panel. Tonight this guy asks for...
  2. S

    The Woolworths Thread

    Well if you just want to return one item, the usual 'return item' button is enough. But if you are doing multiple items, a return sale means everything you scan is added as a return negative value to the transaction if that makes sense. To save you having to go into SVR menu > return item for...
  3. S

    The Woolworths Thread

    Be careful! Customer accidents are really serious, and there are incident reports involved and a proper process... If it happens again, you should tell the customer to call your store manager the next morning and handle it properly. They are serious about this, they made us put up those signs...
  4. S

    The Woolworths Thread

    It's a $300 sale, why wouldn't you check ID... If you don't you're not doing your job right. It was just a mother and her family? Well maybe I would have let it slide if she wasn't so rude and determined to prove me wrong, the new kid 3 months into his first job who was only doing what he was...
  5. S

    The Woolworths Thread

    Are you sure about this? Reading over the national agreement it says cashing out is only allowed for 8 weeks+ of A/L. I only have 64 hours. Or is it a different "thing" to cashing out
  6. S

    The Woolworths Thread

    I've done the confiscate staff discount card thing before... It was a mother with her big group of kids using her daughter's SDC card but her daughter was the only one that wasn't there. It came to like $300 so I thought I would ask to check ID. I explained she can't use her daughter's card...
  7. S

    The Woolworths Thread

    Need advice... I'm relocating to Sydney for uni and I've been chatting with the CSM at Town Hall about a transfer. I'm full-time 38 hours but I want to work 10-15 afternoons and weekends. I asked him what his thoughts on the best way to facilitate that would be and he says drop your hours at...
  8. S

    The Woolworths Thread

    I'm moving to Sydney for uni and want to take Woolies with me ! But as part-time... Anyone have any suggestions for landing transfers at specific stores? When using the internal recruiting search thing, I only find cashier jobs and stuff for stores like 30km from the city and I think that's too...
  9. S

    The Woolworths Thread

    Had a guy come to the service desk with a receipt from BWS, he wanted to collect aussie animal cards. I told him you can't get cards for purchases of alcohol. He stormed off saying he's going to Coles. I don't think he realised that it's against the law to have promotions like that for...
  10. S

    The Woolworths Thread

    same as us
  11. S

    The Woolworths Thread

    lol omg december 1st is the beginning of the goverment's excise tax on cigarettes, 12.5%. People are already stocking up crazy on cartons. We had one guy come in to buy 12 cartons of winfield, he didn't care what flavour. It looked so dodge as he wanted to pay on 3 x $450 WISH gift cards rather...
  12. S

    The Woolworths Thread

    3 hours um surely it doesn't take that long? But yes you do get paid I got 1 hours worth for it.
  13. S

    The Woolworths Thread

    Worked out the cigarette carton thing. The barcode I entered was for a 6x20 pack of pall mall slims rather than 6x23 pack. It's weird that even when an item is removed from the system the sale still goes through... The lady got a nice bargain that day. Will get a new barcode list pronto as I...
  14. S

    The Woolworths Thread

    I sold a carton of Pall Mall Purple Slims (6 packets of 23) yesterday and I made it up from the display packets because we didn't have any in the cabinet. When this happens I either product search to find the carton item in the system, or use the carton barcode list which has the EANs of all the...
  15. S

    The Woolworths Thread

    What if you organise to have someone cover you? Compromise a bit with your CSM and sort of make the calling in 'sick' part a bit easier on them? Even if they are concerned about casual rates, maybe find someone who is really young 15/16 so it's not that much extra?
  16. S

    The Woolworths Thread

    Lol nana Don't do the same as us, tell them you're interested straight up pronto! Managers are very busy and get preoccupied and forget the little things, don't wait for them to 'begin the training process' just get right into it yourself.
  17. S

    The Woolworths Thread

    No it's not speak up let your CSM know you're interested else they won't care! I started supervising about 6 months after I started and it was my first job too. They didn't pick me, I asked about it and got told CSM doesn't really have time to train me so I taught myself. Forget everyone else...
  18. S

    The Woolworths Thread

    Today was my 200th shift at woolies woooooooo.... sort of... actually kind of depressing oh well 6am tomorrow is cigarette planogram time. Like 2 months overdue lol.
  19. S

    The Woolworths Thread

    Haha I remember reading some of the old pages of this thread and hearing you guys complain about the back pain and stuff from carrying the tills up flights of stairs looool But ugh it annoyed me so much how this new lady kept going on and on... she seemed more annoyed about having to help me...
  20. S

    The Woolworths Thread

    Hmm I've heard of other stores using pods and stuff to send up the money but our store has never done that, we've always locked money in the draw. But I disagree about the escorting though, when I read through the cash-handling related documents on storenet a while ago one thing I remember was...
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