AlleyCat said:
i have a question:
if a pricetag says a price but it is incorrectly priced, what are your rights as a customer?
eg. i saw a cute marcs dress marked down from $150 to $59, but when i went to buy it the sales assistant said it was actually $99. should i have persevered?
As a consumer, you have the right to purchase that garment at the advertised price, i.e $59. Companies can get into big trouble with the ACCC over issues like that. Next time this happens, ask to speak to her manager and threaten action. Trust me, most managers would prefer a slight loss in profit over a nice little visit by ACCC officers, considering businesses like that can get fined into the tens of thousands of dollars for breaching fair trading laws.
There are generally two types of incorrect pricing to take note however:
1. Incorrect shelf label name on item. For example "CUTE ASDFASDF DRESS = $99'.. in this case, the advertisement of the garment was a CUTE ASDFASDF DRESS, not a CUTE MARCS DRESS.. so they don't have to give it to you for the discounted price. However, that still makes them fucking idiots for advertising the wrong product in the first place.
2. Correct shelf label but wrong price.. i.e what happened to you. Under these circumstances, you're entitled to whatever price the tag specifies.
Hope you learnt something!