Actually I'll do it. But what do you mean by "an operations strategy"? --> That part i shall not do.
4. Explain the main components of quality management and an operations strategy- 4 marks
Quality management is when a business creates a product or provides that is always consistent by building systems and procedures to ensure those limits are never exceeded .In order to achieve quality, the business needs to ensure that they have quality control, assurance and improvement. Quality control is a way of ensuring consistent quality by using a sampling technique that checks the quality of an item in the transformation process. This allows for no errors and places defined limits so that the product is consistent throughout. Quality assurance is putting into place those machines or procedures that make sure an error does not occur. Lastly, improvement can be approached by considering Total Quality Management. A philosophy based on continuous improvement in all aspects of the business.