Hey mate,
I've been through the ringer at 5 or 6 investment banks, but only through their investment banking divisions.
As you've rightly pointed out, the interview for private wealth management will be different to the IB interviews.
From Goldmans website, they say that PWM professionals should display:
- strong market trading acumen
- an ability to establish and maintain strong relationships with their clients
- an awareness of the broad range of investment options available to their clients
- an awareness of the pertinent legal issues in an environment of increasing regulation.
Thats pretty broad, but it does give some indicators:
- You'll have to be sharp on your trading and market knowledge. Know things such as the current cash rate, what the ASX All Ordinaries closed at, what direction is the market heading?
- You might get a question such as "what three stocks would you buy with $100,000?". In my interviews I used a speculative mining company, a stable cash-cow in a strong market position (I used David Jones), and then an IPO coming up. Just be ready to justify your decision, so bone up on recent performance and outlooks.
- Teamwork and retail experience will be a favourable factor. You might not think working in a deli, or a bottleshop, or playing football matters much. But retail work shows you know the value of good service while being under-appreciated. Team sports allow you to show your teamworking ability. Banks love this.
- You'll need to know a few different investment types. Look at bonds, Australian and International equities, and some derivatives (hint: CFDs are hot at the moment.)
- As for the legal issues - don't insider trade, keep all your information confidential, don't dodge the tax man too hard, don't sell out your own firm or client.
You could reasonably expect a few brainteasers or mental math questions. Things such as "what is 99 squared?" or "how many ping pong balls would fit inside this room?". For the out-there questions involving ping pong balls or pizza, the thought process is more important than your answer. Reason the problem out step-by-step and you'll be OK.
As for behavioral questions, for a client-facing role the questions will probably focus on:
- When was a time you had to resolve a dispute? How did you do it?
- When was a time you had to work in a team? What was the result?
- When have you shown initiative?
- Has there ever been a time when you got something wrong? What happened?
The toughest questions are the ones that are pointing towards weaknesses. For these ones, be honest, but show how you sought to improve yourself or learn from the mistake. Banks love people who can admit their wrong, but don't make the same mistake or ask the same question twice.
Don't be afraid to use the same example more than once, but try and avoid it. I was told once in an interview that if it is the best example you have, use it. But try not to sound like a one-trick pony.
Read over your CV and cover letter before you go in, just so you know what you put in there. They'll almost certainly run through this with you (don't worry, this is the friendly bit.). Just questions like "why this degree?" or "what do you enjoy about uni?".
This bit is important. If you are using an example situation (for a behavioural question) from a previous job that is on your resume and, don't stretch the truth too far. If you want to use someone from the job as a referee it has been known for HR to ask them about the siutation you provided.
Other than that, be confident, polite and bright. Look happy, smile and be friendly. These things
are important.