OPORTO (based on experiences during yesterday's shift...)
- Don't walk up to my register and say you want a chicken burger. Read the menu, idiot.
- There is an obvious queue. Don't stand to the side of there in a huddle with your giggling friends and then get pissed off because I haven't served you.
- Do not come up to us 10 minutes after closing and expect to be able to order 6 meals for your family. Fuck off and cook something at home. It's not fair to keep our entire staff and Erina Fair's cleaners waiting when we should be at home because you can't tell the time.
- If you get lucky and my manager will cook for you because he's spineless, don't you dare be fucking rude to me. You should be grateful, apologetic, smile, say please and thank you...
- Don't expect me to remember your order when there are 20 other people standing around.
- Don't start telling me your drinks before you've finished ordering all the meals. Here's how it works: you order your family's 6 meals, then pay, then I will ask you which 6 drinks you'd like. None of this "a regular bondi meal with a pepsi, a kiddo meal with a water, no, wait, a solo, two regular norm meals, one with a pepsi max and the other an apple juice..." shit.
- All of us have been working there for here ages and know the ropes. Your order is probably wrong because you didn't explain properly what you wanted and sadly, we're not mind readers. Yes, there -is- a difference between a bondi meal and a norm meal. If you looked at the menu for 3 seconds, you'd know.
- Don't order "a norm burger with chilli - yeah, you guys always check to ask if it's a bondi burger with chilli, haha, so I thought I'd make a stand!" and think you're fucking hilarious. You're not.
- Again, do you know how annoying it is when I ask both people in a couple what drinks they'd like and the guy always turns to his girlfriend "hey, what drink do you want, baby?" and he relays her preference back to me? Answer for yourself you spineless cow.
- If you see a burger there and think it's yours, chances are asking me if your burger is ready will be a lot more effective than you bitching to everyone else within earshot and drumming your fingers on the counter. Actually, I know who it's for and no, it's not yours, but being patient and polite means when your food is ready, you'll get napkins, sauce, heaps of chips and they won't have too much salt.
Gah.