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Rules for Customers (2 Viewers)

spazamataz

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Apr 26, 2009
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380
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-Yes, I will be nicer to the person I served before you BECAUSE they were nice to me
-I didn't have to ask that person for ID because i know them, and I know that they're over the age of 18, that is not discrimination....

Oh well, I'm leaving retail soon :)
Five more shifts.
Though I will miss my nice regulars!!
 

-may-cat-

Tired Member
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Get off your fucking phone and at least look at me when i'm serving you, just pointing to the icecream and continuing your chatty conversation about how so and so is such a slut is really fucking rude.
 
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I hate it so much too. When I get one of these people I talk extra loud and make sure I ask them everything (EDR and cash out etc). It pisses the
off so much hehe
hehe me too. I reckon the only time I do everything (EDR, do you want a bag, cash out, etc) is people who super piss me off.
 

x.christina

I am actually a cat
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Uni Grad
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Central west NSW. Wbu??
lol i have no idea what that is

EDIT: i meant what kind of job do you have lol

i work at an engineering firm- prior to that, i was at a shitty newsagents for 2 whole fucking year (baaaad memories lol but a lot of rants in this thread)
i love this job (full time ftw) but i hate reception (lucky its only for 2.5 hrs a day) stupid people on phones being stupid
 

Otacon2009

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What is it about supermarkets that is such an aphrodisiac? The amount of PDA I see both from the registers and just from wandering the store makes me scratch my head. People buy goods there, people excrete themselves all over the floors and people who got deluded into grandeur threw their lives away with promises of making it into the "big league" run them.
 

SSRabbitohs2009

28:06:42:12
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1) Bitch, I will continue to tell you that we are closed just so that you can drag your ass here on time!
2) Stop asking for plastic bags for a bread roll. You're singlehandedly destroying the planet.
3) If I choose to show some respect and not interrupt your phone call, and serve the next person, don't bitch to me as soon as you get off the phone that you were next.
4) DON'T TOUCH THE FRAKKING GLASS WHILST/AS SOON AS I'VE FINISHED CLEANING THE GLASS!
5) Parents, get off your ass and do some parenting. We're not a playground; we're a bakery, and seeing your kids climb all over our store front and then preceeding to piss their pants because they lean on the door that slides is that highlight of my day.

Specifically to 'Mystery Shoppers'-
You are the antichrist and will die a horrible death. kthnxbi.
 

greekgun

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specifically to 'mystery shoppers'-
you are the antichrist and will die a horrible death. Kthnxbi.
+1

Funny thing happened recently, some guy came in and bought one of those cheap mud cakes, it had a sticker on it which read price cut (this indicates that the price of the item has been reduced from what is usually is; meaning its on special). He asked me
guy: "How much was the item?"
me: "$x.xx amount" (dont remember the price)
guy: "Yeah thats what the price sticker said...but shouldnt it be cheaper because its price cut?"
me: "No...it has already been reduced"
guy: "DONT LIE! i work for another coles, im a duty manager, do you want me to get you fired? ill come work at this store and get you fired!"
me: "if you are a duty manager then you know the price has already been reduce...thats a total of $x.xx amount, have you got fly buys"
guy: "Do you want me to call the regional manger, huh, do you"
me: "...you know what, how about i call my duty manager"
*pages duty manager to the front*
The duty manager talks to the guy, walks him over to bakery and talked with the bakers with the guy.
The guy comes back and goes "I dont what the item anymore"
me: "oh, sorry to hear that mr.duty manger"
guy: "FUCK YOU KID!"

rule: customers, STFU.
 
Last edited:

Tofuu

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+1

funny thing happened recently, some guy came in and bought one of those cheap mud cakes, it had a sticker on it which read price cut (this indicates that the price of the item has been reduced from what is usually is; meaning its on special). He asked me
guy: "how much was the item?"
me: "$x.xx amount" (dont remember the price)
guy: "yeah thats what the price sticker said...but shouldnt it be cheaper because its price cut?"
me: "no...it has already been reduced"
guy: "dont lie! I work for another coles, im a duty manager, do you want me to get you fired? Ill come work at this store and get you fired!"
me: "if you are a duty manager then you know the price has already been reduce...thats a total of $x.xx amount, have you got fly buys"
guy: "do you want me to call the regional manger, huh, do you"
me: "...you know what, how about i call my duty manager"
*pages duty manager to the front*
the duty manager talks to the guy, walks him over to bakery and talked with the bakers with the guy.
The guy comes back and goes "i dont what the item anymore"
me: "oh, sorry to hear that mr.duty manger"
guy: "fuck you kid!"

rule: Customers, stfu.
lolololol
 

FutureSight01

IS NOT ASIAN!
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Feb 21, 2009
Messages
416
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Male
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1) Bitch, I will continue to tell you that we are closed just so that you can drag your ass here on time!
2) Stop asking for plastic bags for a bread roll. You're singlehandedly destroying the planet.
3) If I choose to show some respect and not interrupt your phone call, and serve the next person, don't bitch to me as soon as you get off the phone that you were next.
4) DON'T TOUCH THE FRAKKING GLASS WHILST/AS SOON AS I'VE FINISHED CLEANING THE GLASS!
5) Parents, get off your ass and do some parenting. We're not a playground; we're a bakery, and seeing your kids climb all over our store front and then preceeding to piss their pants because they lean on the door that slides is that highlight of my day.

Specifically to 'Mystery Shoppers'-
You are the antichrist and will die a horrible death. kthnxbi.


ARGH And the criteria are SO STUPID too! I work at a butcher's (kinda... lenard's), and this woman comes up to buy some breast fillets, so the feedback says. It was a week before christmas and I was not happy with the idiots I was working with and trying to get to serve since they were being lazy. Got a horrific score lol. But seriously, they expect me to give cooking instructions when the woman buys breast fillets? And expects me to try and cross-sell, use her name if she gives me a card to pay with, and have a lovely smile on the saturday before christmas.

End rant lol.
 

greekgun

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[/u][/b][/i]

ARGH And the criteria are SO STUPID too! I work at a butcher's (kinda... lenard's), and this woman comes up to buy some breast fillets, so the feedback says. It was a week before christmas and I was not happy with the idiots I was working with and trying to get to serve since they were being lazy. Got a horrific score lol. But seriously, they expect me to give cooking instructions when the woman buys breast fillets? And expects me to try and cross-sell, use her name if she gives me a card to pay with, and have a lovely smile on the saturday before christmas.

End rant lol.
eh
Our employers are always going to have unrealistic expectations of us.
 

SSRabbitohs2009

28:06:42:12
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in the TARDIS
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Us Bakers repz are expected to:
Wear correct freaking shoes!! None of this black converse stuff (but we all do anyway)
Refer to a recipe that could be used to with the bread (The best that I can think of this promotion is toast :D)
And do all this crazy shit that defys quality customer service as we are thus forgetting the other customers that are lining up patiently and then they get shitty at us.

Oh, another rule for customers that pisses me off:
God gave a you a mouth; use it wisely and pronounce what exactly you want, don't be a dick and mumble. Just so that I don't give you your product then have you go "No, I wanted the small one/with sesame seeds" when you had a perfect opportunity to put that in your request when you started. I will put a voodoo curse on you -.-'
 

scarybunny

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I hate customers that point at what they want.

Say the name on the label. If there's no label, describe it. Say "Bottom shelf, in the middle". Say SOMETHING.
 

Aerath

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I mean it usually goes like this:

Customer: I'd like $200 cash out please
Me: Sorry, I don't really have that much in the till
Customer: But I want $200 cash out
Me: Oh......... ok
Do employees really hate cash out that much? I asked for $350 cash out today, and the Woolies employee seemed fine with it. It was just for convenience, didn't wanna walk the extra 200m to the ATM down the hallway in the shopping centre. Then again, the employee did have that much cash in her till.
 

jirwin

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Do employees really hate cash out that much? I asked for $350 cash out today, and the Woolies employee seemed fine with it. It was just for convenience, didn't wanna walk the extra 200m to the ATM down the hallway in the shopping centre. Then again, the employee did have that much cash in her till.
I don't have an issue with large amounts of cash out because usually I have it in my till. It's just when customers don't accept 'sorry I just opened and do not have that much in my till'. Either they can wait until I am able to contact a supervisor to get the additional money and for them to put it in as negative cash (or whatever it is called). Or they could walk to the service desk and get the money out from there.
 

bdude

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Do employees really hate cash out that much? I asked for $350 cash out today, and the Woolies employee seemed fine with it. It was just for convenience, didn't wanna walk the extra 200m to the ATM down the hallway in the shopping centre. Then again, the employee did have that much cash in her till.
Normally I'm fine with it. But as jirwin said, if I don't have the money, I don't have the money.
 

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