gosh, i dont see why all of you need service manager, service supervisor should be sufficient (like craven said). Service Manager reports arent THAT interesting, most of them are just for tracking down register shorts (e.g. you can see every single sign on/sign off on each register or track a user through what registers they use, and which transactions and when, that and voids/refunds/performance report) then there's other stuff thats usefull for rosters, like store performance data, que length and stuff, but i dont let any of my sups have it because i dont like the idea of them being able to add/remove users), u can also use SCOBO, but i have nfi what it is because we dont have SCO's. I would love store manager access in office though, be able to change drill downs (though normally i just unflag produce stuff myself when they take too long) and u can remotely see register displays.
I swear though i have more access than anybody else in the store to shit, i keep joking that when i leave soon for 4 weeks, they still wont have deleted me from everything when i get back as a regular joe
, in office i have:
-Office Cashier (most useful one for me, much more access to EFT info, i can fix pickup mistakes, or change swaps when there isnt enough money, better register spot check reports)
-Service Manager
-Department Manager (not that useful, can access all the options from elsewhere anyway)
-Service Supervisor (use it for training)
Deparment Manager in Back Office
Host: CASS, IP, OFFICE, PRODOM
Paymas access
People planner access
Office Keys + authorised combination holder
Security Room Keys
