I am the Customer Service 2IC at my store and whenever we get resumes handed in, in all honesty we just throw them out. All recruitment is done online and not at a store level. Both my Customer Service Team Manager and Store Manager tell us to chuck them so unfortunately unless your local store...
Had Ziggie and Grant O'Brien come into our store a few days ago. I don't think I have ever seen our store look so... good. First time our Service Desk has been absolutely spotless.
How were everyones Christmas trading?
I did 5:30-5:30 Friday and 5:30-6 Saturday. Killed me when we opened the doors Christmas Eve to about 100 customers. Every register opened from 7:30am till I got pushed out the door at 6 by the CSTM. So glad it is only once a year. Made 2.6 million...
YAY Christmas has started!!! GOod thing about being 2IC is when it gets busy I make the self serve attendant go in a register and I do that! Authority rocks haha
One of the first things I did as 2IC was purge the computer of supervisor numbers. Pretty much everyone under 18 I took them away, and some of the older woman who has no use for them at all except to be bossy idiots.
Yeah I helped to do my departments Christmas hiring and we just told HR how many we needed then one day we got a list of people who had been called in for the one-on-one interview. I did them and just looked for people dressed smart and who seemed to have some form of logic in their heads and...
I was the same guys, I got told to call in my CSM while I was on the phone to IT for a good 2 hours (seems all stores were on the phone to IT), yes it was a major fault in our EFT systems and apparently they are now going to have to do a major reboot of everything. Our store lost a good 90,000...