Help... Trojan.Brisv.A!!! (1 Viewer)

[shortie_689]

Hi,
I need help my auto protect is telling me that one of my music files has trojan, I can't delete the file it says I need permission to do so but when I run the symnatec removal tool it tells me that there is no sign of this virus on my computer... VERY CONFUSED...
Can any help this poor littl illiterate computer girl!!!
Thanks
Sasha

 

[m4ngr0v3]

Trojan.Brisv.A!inf - Removal

 

[shortie_689]

Trojan.Brisv.A!inf - Removal

That's what i am using but it is telling me that there is no sign of the virus on my computer!!!

 

[m4ngr0v3]

what about this?

 

[darkwolfzx]

try downloading spybot search and destroy, update it, then run it.

 

[Matt1120]

I had that Trojan, Anti-virus didnt find it for a few months. Not that great with computers myself but i just went to the file anti-virus said was the trojan and deleted the file. Fixed it

 

[shortie_689]

Thats what i hav tried to do, but it says I need permission to delete the file. Very comfusing!!!

 

[Bulldog4lyf]

Shortie_689, I have done EXACTLY what you have done and the same problem is occuring with me, extremely confusing. Maybe it's a fault with the anti-virus, are you using "Norton Internet Security 2008" like me or something else?

 

[m4ngr0v3]

boot into linux (I use Ubuntu) and delete the file. works every time.

you can also try HijaackThis and tell it to delete on reboot.

 

[SnowFox]

The fact your obviously not adminstrator doesnt help.

Just delte the file and run a scan on anything you DL next time.

 

[m4ngr0v3]

who says obviously not an administrator?
for example, even an administrator cannot delete C:\windows\system32\config\sam

 

[SnowFox]

who says obviously not an administrator?
for example, even an administrator cannot delete C:\windows\system32\config\sam

Thats becuase the computer wont let you corrupt its system files. If the OP cant delete the sound file she has a lack of privledges.

 

[shinji]

or maybe it's in use?

end all processes except for vital system processes.

Or boot in safemode. Can't believe that hasn't been recommended.

 

[m4ngr0v3]

Thats becuase the computer wont let you corrupt its system files. If the OP cant delete the sound file she has a lack of privledges.

or the trojan protected itself. I had that with Trojan.Zlob.N

 

[shortie_689]

Thanks for the people who did help,I really like that I came here to get help only to be insulted by someone 5 years younger than me, very sorry snowfox that I do not spend my entire life in front of a computer and have a life elsewhere.
And for started I AM THE ADMINISTRATOR ON MY COMPUTER
and its just the ONE file the one and only file that I cannot delete!!!!!
The file cannot now be found on the computer but is still there!!!
But instead of asking for more advice from someone who is soo rude and gets quicks insulting people asking for help I will go to an actual professional who has degrees and knowledge in this area!!!

 

[Fortify]

Try this guide: UPDATED 8-step Viruses/Spyware/Malware Preliminary Removal Instructions - TechSpot OpenBoards

 

[m4ngr0v3]

take ownership of the file and rename it. then try delete it.

 

[monesh]

format 100% sure that will fix the problem =]