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Haha if only it were that easy! On SMS, the front end for each store has a target scanning rate, based on the number of items that go through the register and the number of hours allocated to scanning items. Normally they will only give you hours as per SMS in order to keep operating ratio 100%...

Incorrect use of the quantity function at woolworths has the potential to cause a lot of problems with the automated stock replenishment system (ie. automatic ordering). Unless each SKU is 'quantitied' separately, the SOH counts will become incorrect.

RAP = Remote Attendant Post The new SCO software is called WoWPOS SCO (instead of NCR SCO). There are a few teething issues, but it's designed in part to cope with many SCO's in one store (upwards of 19), without having to have multiple 'Workstation 10'. It is also much more tightly...

Yes store staff do all of this.

Back Office is being replaced by ISIS (check StoreNet for details - it's currently being piloted in a region) The WorkBrain project (the replacement LMS - PeoplePlanner) was scrapped because it failed the pilot stage.

Project Galaxy is the IT implementation project of SAP technology to revamp and improve on merchandising, POS and retail systems accross all divisions. It will include a CRM (customer relationship management) module, POS and enterprise resource planning systems, and a SAP integration platform...

The WorkBrain pilot was an epic failure apparently. It's been scrapped and is being developed from square one again.

There is no website available for King Gee products. Speak to your Office Cashier or Store Services Manager who will give you a form. Alternatively, they are available on StoreNet.

In WA, ANZAC day is considered a 'half' public holiday. In other words, it's a public holiday until 12pm. The majority of our supermarkets aren't opening for trade, but some staff will be in stores depending on what has been negotiated between the AM, HRS and SM. The liquor stores will be...

Hi Tahnford, Trust me, having the search link on StoreNet is fantastic. A few years ago you just had to know where things were!! The Store Release notes are always in the same place on StoreNet, but just search for "9.0 Store Release User Guide" or "9.0 Store Release WoWPOS SCO User Guide"

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Regions have bare minimum IT Staff. WA has IT Manager, Team Leader, and about 4 techs. The rest is done by contractors. Basically the regional guys only look after DC and Regional Office, with a bit of store stuff (especially with front end changeovers for 2010). Keep an eye out on the taleo...

Each store has a target scanning rate, which is on the SMS report. Target scanning rate is linked to how many hours your store has allocated to scanning items for customers, and how many items are forecasted to go through the front end each day. Average target scanning rate is normally around 15...

Townie, only a few people *should* have access to copies of SOE software. People Planner was rolled out before my time with the company, but with some of the recent software releases, the RITIC's (regional IT implementation coordinator) have been given copies. Even if you managed to get a...