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http://www.fwa.gov.au/documents/agreements/fwa/AE877944.pdf

CSM is now the Customer Service Team Leader. I wonder if we will abbreviate that to CSTL? :P SSM's are progressively being phased out with the Store Simplification rollout being managed by area/regional teams. Most SSM's will become Inventory Managers if they aren't promoted to ASM (Assistant...

Yes, I have seen the link... I was asking for pics of the rosters (given that most of us aren't in region 7)

Pics please!! Can you see everyones shifts, or just your own?

I am still here :-)

To create a new user in People Planner: - At the main menu, press "C" - Go to [1] Configurations: system level - Go to [7] Master Set Up of Password - Select the next available user number - Type a password, and verify - Enter username in uppercase letters - Press the ">" arrow key until the...

I can't remember off hand, but you possibly need to press "C" to enter a menu. There are various options in the menu, one is called something like "System Configuration" I will check next time I am in a store (Saturday) and will post the answer if nobody else has beforehand.

It's starting to look like we have revived this thread!! Good work guys, let's keep it up.

As britto89 said, Pulse is an online incident tracking package. Great info NNS7! If anybody has info on Phase 2 or Phase 3 of this project (is it still called Store Simplification???), please share!

Some other recent changes: - Launch of the Home Improvement brand - Masters. First store opening in Braybrook, VIC in September/October - Michael Luscombe has tendered his resignation and the board has appointed Grant O'Brien (previously COO Australian Food and Petrol) as the CEO Designate -...

I am still here :-)

Wow, it's back!! How is everyone?

Thanks :-)

The safe should be balanced before you commence issuing additional funds, so if you check the Store Safe Report after you have entered all additional funds, the short is the total amount that has been issued. Hope that kind of makes sense!

Ah damn. I thought that might have been the case. I knew a lot more about NCRSCO than WoWPOS SCO

Yeah I just lie to ePay and tell them that the voucher didn't print properly ;-) This is very dodgy. Your SSM will get reamed for this, and your store will fail audit.

You're not supposed to, but you can ring ePay, void the voucher and then refund. Most ePay products have "No refunds" on the bottom of the voucher though, and if purchased through a SCO, there is a "No refunds" message displayed.

All WOW receipts have a sequence of several numbers on the last line eg: 1141 001 1555 0087 This means you were served at Store #1141 on Location (Checkout) 1, your Transaction number was 1555 and you were served by Operator 87

On another note... a few moves in senior management coming up, effective July 1. Marty Hamnett (current GM Supermarket Operations) is retiring. Ziggy Kwarcinski (current GM of National Store Design and Construction) will take his position. Michael Whalan (current Big W Controller of Stores...

The reports print to whatever the default printer is for the store workstations. It is usually located in the systems or general office. It is also the printer that all the overnight run stuff prints to (DGMS's etc) SCO receipts have a smaller font because they use a different type of...